THE SPECIFICS
MAKING DATA DRIVEN DECISIONS
Everything you need to know to make Filelytics work
for you and turn your team into data experts
WATCH OUR FULL VIDEO
 
 
  RESOURCES
 

Blog

Search and Retrieval White Paper

Unstructured Content White Paper

Filelytics Case Study

 
  OUR SOLUTIONS
 

Corporate Text Mining

Enterprise Data Excavation

Customer Voice Identification

Employee Morale Analysis

Social Sentiment Reporting

Sharepoint Content Extractor (Coming Soon)

 
  INDUSTRY PACKAGES
 

Hotel

Small Manufacturer

Restaurant

Small Business

Non-Profit

   
 
 

PRACTICAL APPLICATIONS
 
A SMALL NONPROFIT
is listening to public opinion and news outlet trending to monitor the impact
of its mission and plan fundraising campaigns.
 
A LAW FIRM
is listening to specific repository in their Sharepoint to accurately process text
analysis and spot patterns in real time as they prepare for large-scale litigation.
 
AN INTERNATIONAL MANUFACTURER
is mining CRM notes to analyze an influx of customer feedback, and improve
their customer service experience.
 
AN ONLINE RETAILER
is listening to social media sites to identify trendsetters, analyze customer
satisfaction and develop marketing plans for new products.
 
A TECH COMPANY
in the Seattle area is analyzing internal emails to evaluate the impacts of
new policy, keep tabs on staff engagement and monitor employee flight risk.
 
A GROWING ORGANIZATION
is keeping up to date with employee email communications to spot the early
stages of HR violations, discrimination, or harassment with new hires
and existing staff.
 
A REGIONAL HOTEL
is comparing customer emails with online reviews to pinpoint areas of
improvements and increase their customer experience ratings on travel
websites.
ALL THE ANSWERS
 
HOW MUCH STORAGE WILL I NEED?
Our subscription levels offer varying amounts of
storage. Each package has enough storage to make sure that
you will never worry about it under normal circumstances.
If you have greater storage requirements, please
contact us and we’ll help you decide how
much storage is right for your business.
 
WHAT DO I GET WHEN I SIGN UP?
Social media sentiment and word frequency mining.
Easy to read reports and score cards. Option to add
storage and full system integration to maximize your
results. Unlimited user log ins (NO LICENSING FEES).
100% customizable search. On Demand tech support.
The listening power to hear what you’ve been missing.
 
IS MY DATA PROTECTED?
We take your trust very seriously. We employ the latest in
encryption technology to protect your data. Furthermore,
designed specifically for the Cloud our security measures
are always compatible with your system needs.
WHAT IS WORD FREQUENCY?
Word frequency counts the number of times a chosen word
is found in the text we are monitoring. Associated words are
also counted telling you how often your business is associate
with words like luxury or value, or warning you about trending
association with words like disappointed.
 
WHAT IF I NEED MORE HELP?
We offer on demand tech support to help you gain the most
value from your data without hiring an analyst. Our specialists
will work with you to make every member of your team analytic
experts without taking a single math class. For more help contact us.
 
IS FILELYTICS JUST ANOTHER SOCIAL-MEDIA ANALYSIS TOOL?
No. While other companies analyze and create statistics
around your fans, and followers, Filelytics
helps you find important trends hidden in the words on posts,
comments, reviews, tweets, emails and CRM notes.
Filelytics core technology is text analysis,
which allows for easy review and management of your
unstructured data both on the web and in your internal files.
WHAT CAN I DO WITH SOCIAL MEDIA
SENTIMENT?
Listen to what people are saying about your company
and your competitors. Adjust your marketing campaign,
or highlight overlooked features. Improve sales results
with key demographics for outreach. For more examples
of how companies are capitalizing on the listening tool,
click here.
 
WHAT IS SENTIMENT?
Sentiment is the emotion or feeling behind a comment,
email, or tweet. Our solution can monitor several different
sites to examine how your customers are feeling about
your company, employees, and products. The information
we discover is processed into easy to read score cards
and reports that tell you how you’re doing.
 
IS FILELYTICS COMPATIBLE WITH OTHER
LANGUAGES?
Many of our clients operate internationally; Filelytics
is fully operational in English, Spanish, German, and we are
working on Mandarin and Japanese. If you work directly in
another language our development team will work
with you to make the solution compatible.